![Lean Briefing Logo](images/logos/briefs1.gif)
The
Newsletter of Lean Manufacturing Strategy
21 March 2007
www.strategosinc.com
How To Invigorate A Mapping Team
The Map Is Not Even The
Territory, Much Less The Destination
Nominally, the
work-product of a Value Stream
or Process mapping session is a complete and correct map.
However, a neat diagram with cute pictographs is much less important than
intangible results such as:
-
A profound and deep
understanding of the process
-
Broad
consensus on the nature of the problem(s)
-
Agreement
on good
solutions
-
A
bias towards action
Such elusive
but crucial results do not derive from
a knowledge of
maps, procedures and conventions; or from software. They come from the
skill and
insight of a group's
facilitator. It is the facilitator who:
-
Convenes
the right people
-
Provokes
the penetrating question
-
Challenges the knee-jerk response
-
Focuses
attention on "Centers of Gravity."
-
Inspires
the reticent
-
Slows
the steamrollers
Our web pages on
Facilitating A Process
Mapping Team show potential facilitators how to do this. These pages detail
facilitation procedures and provide many
hints for success. They are part of
a larger series of pages on Value Stream and Process mapping that
explain both how to do it and
what to do with it. These pages come from my
experience in mapping and facilitating for more than 30 years.
All this and more
is in my book
"The Strategos Guide To Value Stream and Process Mapping",
now published in hardcopy by
Enna, Inc. This new edition supplements
the popular eBook and is available at the
Strategos
website, from
Enna, Inc. and from
Amazon.com.
I hope this is all helpful and we wish you
great success.
Best Regards,
Quarterman
Lee
qlee@strategosinc.com
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(c) 2007 Strategos, Inc.
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